GRUNCHIES
In the Media
Latest Headlines
Strength
Love
Motivation
peace
Be true to who you are understand that in life no matter where you come from or what you are going through evreyone is created equal eventually we all cross the same road"CROSSROADS"
The Story behind Grunchies
When Creativity and Quality Meet
What started as a struggle throughout the years trying to navigate through life I begun to understand and embrace the hardships that came with it and with that the brand Grunchies was developed as my understanding of life.
Return Policy
What You Need to Know
Introduction
This return and refund policy indicates the terms of eligibility for a return and/or a refund on your order. This policy covers our online sales.
If you have any question that is not covered by this policy, you may contact our customer service and support team directly through live chat [if you offer live chat] or email [add a link to your customer support email address].
How many days do I have to return my item?
We understand that you might change your mind about your purchase. As such, you can return any item ordered free of charge, within 14 days of delivery. The 14-day window starts on the day you receive the item at your delivery location.
If you pass that date, we offer an extra 14 days to return the item in exchange for a coupon valid for one month.
To notify us of your intent to return, please contact our customer support team through live chat or email.
Once we are informed of your intent to return your order, you will have 14 days to send us back the item from the date of your return notification to us.
You do not have to provide any reason for the return. However, we would love to get more feedback on the reason for your return so we may contact you to learn a bit more about your experience. This will help us improve our product and the experience for our customers.
Do I need to cover the return shipping cost?
We cover easy and free returns for all domestic and international orders over $40. For all orders below that price, you will have to cover the price of the return.
What type of refund can I expect?
If you return your order within the return window mentioned above (14 days after you receive the item), we will refund your order using your original method of payment. If you return your order during the extended return period (between 14 and 28 days after delivery), we’ll gladly issue you a gift card or store credit.
When will I receive my refund?
Typically, you can expect to receive your refund within 14 days of when we receive your refund request. Your wait time may be longer if we haven’t received the item back from you.
How much will the refund be?
The refund will cover your order amount including shipping cost, unless you have chosen a nonstandard delivery method (such as expedited or express shipping).
We may not refund the shipping cost for orders that are partially returned.
For any questions regarding our return policy, please reach out to our customer service team through live chat or email.
Frequently Asked Questions
Your Questions Answered
Can I have my order gift-wrapped?
Enter your answer here. Be thoughtful, write clearly and concisely, and consider adding written as well as visual examples. Go over what you’ve written to make sure that if it was the first time you were visiting the site, you’d understand the answer.
What payment methods do you accept?
Enter your answer here. Be thoughtful, write clearly and concisely, and consider adding written as well as visual examples. Go over what you’ve written to make sure that if it was the first time you were visiting the site, you’d understand the answer.
Can I have my order gift-wrapped?
Enter your answer here. Be thoughtful, write clearly and concisely, and consider adding written as well as visual examples. Go over what you’ve written to make sure that if it was the first time you were visiting the site, you’d understand the answer.
Our Store Policies
Terms and Conditions
At GRUNCHIES, we work hard to ensure our store policies are fair, clear and transparent. If you can’t find the information you’re looking for below, don’t hesitate to get in touch so we can help you further.
